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STORE POLICY

Customer Care

Our team at ARDOUR is committed to ensuring that every customer is satisfied with their purchase. We strive to provide the best products and customer service to create a positive shopping experience. If you have any questions, comments, or concerns, please do not hesitate to contact us.

Privacy & Safety

  1. SSL Certificate: Implement Secure Socket Layer (SSL) encryption to secure data transmission between the user's browser and your website's server. This ensures that sensitive information like credit card details and personal data are encrypted during transmission.

  2. Privacy Policy: Create a comprehensive privacy policy that outlines how you collect, use, and protect user data. Make sure it's easily accessible and written in clear, understandable language.

  3. Cookie Consent: If you use cookies to collect data (e.g., for analytics or advertising purposes), inform users about it through a cookie consent banner and allow them to opt in or out.

  4. Data Collection: Only collect the data you need for legitimate purposes. Avoid gathering excessive information about your users.

  5. User Consent: Obtain clear and informed consent from users before collecting their personal data. This includes email addresses, names, and any other personally identifiable information (PII).

  6. Secure Hosting: Choose a reliable and secure web hosting provider. Regularly update server software and security protocols to protect against hacking and data breaches.

  7. Regular Backups: Maintain regular backups of your website's data. This can help recover lost data in case of a security incident.

  8. Strong Passwords: Use strong, unique passwords for website admin accounts and regularly change them. Implement multi-factor authentication (MFA) for added security.

  9. Regular Updates: Keep your website's content management system (CMS), plugins, and themes up-to-date. Outdated software is a common target for hackers.

  10. Firewalls and Security Plugins: Use security plugins and firewalls to protect your website from common security threats like SQL injection and malware.

  11. Access Control: Limit access to your website's backend to only authorized personnel. Implement user roles and permissions to control who can make changes.

  12. Regular Security Audits: Conduct regular security audits and penetration testing to identify and address vulnerabilities.

  13. Distributed Denial of Service (DDoS) Protection: Invest in DDoS protection to mitigate the risk of your website being overwhelmed by malicious traffic.

  14. Content Moderation: If your website has user-generated content, implement content moderation to prevent the publication of harmful or inappropriate content.

  15. E-commerce Security: If you sell products on your website, prioritize e-commerce security. Use trusted payment gateways and comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.

  16. Third-Party Services: Be cautious when integrating third-party services or plugins. Ensure they adhere to strong security and privacy practices.

  17. Incident Response Plan: Develop a plan for responding to security incidents. Know how to notify affected users and regulatory authorities if a data breach occurs.

  18. User Education: Educate your website visitors about online safety. Provide tips on creating strong passwords, recognizing phishing attempts, and using your website securely.

  19. Legal Compliance: Ensure that your website complies with relevant privacy laws and regulations, such as GDPR (General Data Protection Regulation) in Europe or CCPA (California Consumer Privacy Act) in the United States.

  20. Regular Audits and Compliance Checks: Periodically review your website's privacy and security practices to ensure ongoing compliance and effectiveness.

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
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